Chaskiq
Self-hosted live chat, video calls, and automation flows for seamless customer communication. Connects with apps like Calendly, Zoom, and Zapier.
Open source messaging platform for marketing, support & sales
Chaskiq is a self-hosted, open-source platform designed to enhance customer communication for marketing, support, and sales teams. It offers a powerful webchat, video calls, onboarding tours, and automated campaigns, all while providing extensive plugin integrations for extended functionality.
Key Features
- Webchat & Video Calls: Robust live chat with integrated video call capabilities for real-time customer interactions.
- Automation Flows: Automate conversations with outbound and inbound routing, audience targeting, and self-service options.
- Campaigns & Banners: Send targeted messages, promotions, and guided tours to visitors at the right time.
- Help Center: Create and organize help articles for customer self-service.
- Unlimited Inboxes: Consolidate conversations from multiple channels (Twitter, WhatsApp, Facebook Messenger, Telegram) into one unified inbox.
- Reporting & Analytics: Generate custom reports with beautiful visualizations, including data from external services.
- Plugin Ecosystem: Over 30 plugins for integrations like Calendly, Zoom, payment gateways, and Zapier.
- GraphQL API & OAuth2: Secure API for building custom applications and extending platform functionality.
- Email Continuity: Maintain conversations via email even after visitors leave the webchat.
- Permissions & Access Control: Configure agent access based on business needs.
Tech / Self-Hosting
Chaskiq is open-source and can be self-hosted on your own infrastructure. It is built with modern web technologies and supports deployment on various cloud providers or on-premise servers. The platform is designed for scalability and extensibility, making it suitable for businesses of all sizes.