Reflet
Collect, prioritize, and act on user feedback with AI-powered triage, voting, and changelog automation. Designed for developer-led SaaS teams to build what users actually want.
Reflet is an open-source alternative to:
Reflet
Ship what users actually want. Reflet helps developer-led SaaS teams collect feedback, prioritize with voting, auto-triage with AI, and close the loop with changelogs — from first request to shipped feature.
Key Features
- Feedback Board: Centralized hub for collecting and managing user requests with voting and duplicate detection.
- AI-Powered Triage: Automatic tagging, priority estimation, complexity scoring, and duplicate detection to save hours of manual work.
- Roadmap & Changelog: Public or private roadmaps and changelogs to keep users informed and engaged.
- Embeddable Widget: Drop-in script tag or React hooks for seamless integration into any application.
- Integrations: Connect with Slack, Discord, and other tools to streamline workflows.
- Custom Metadata: Add custom fields to feedback for better organization and filtering.
- Webhook Support: Real-time updates on feedback status changes.
- Enterprise Features: SAML SSO, white-label branding, and dedicated support for business plans.
Tech / Self-Hosting
Reflet is open-source and can be self-hosted. The project is built with modern web technologies and provides comprehensive documentation for deployment and customization. The GitHub repository offers the source code, issue tracking, and contribution guidelines for developers who prefer self-hosting or want to extend functionality.