4 Best Open Source Sendbird Alternatives
A curated collection of the 4 best open source and self-hosted alternatives to Sendbird in 2026.
Looking for a free, privacy-friendly, or self-hosted replacement for Sendbird in 2026? The top open-source alternative is Parlant — A conversational AI server that manages agent behavior through context-aware guidelines, keeping responses consistent, auditable, and aligned at scale..
Other highly rated open-source Sendbird alternatives include Ethora, Tiledesk and SAMA.
A conversational AI server that manages agent behavior through context-aware guidelines, keeping responses consistent, auditable, and aligned at scale.
A conversational AI server that manages agent behavior through context-aware guidelines, keeping responses consistent, auditable, and aligned at scale.
Unified chat & AI SDK for web, iOS & Android
Ethora provides a unified SDK to integrate real-time chat, AI agents, and interactive workflows into web, iOS, and Android applications. Designed for developers and businesses, it supports self-hosting for full data ownership and compliance with standards like HIPAA, SOC 2, and GDPR. - Cross-Platform SDK: Compatible with web, iOS, Android, React.js, React Native, and legacy systems. - AI Agent Builder: No-code tool to create AI agents with RAG capabilities by crawling websites and indexing documents. - Self-Hosting: Deploy on AWS, your own cloud, or on-premises for complete data control. - Vertical-Specific Solutions: Pre-configured SDKs for finance, healthcare, gaming, education, and more. - Voice & Video Chat: Real-time voice and audio rooms for enhanced user engagement. - Embeddable Widgets: Drop-in chat and AI agent widgets for any website or portal. - Compliance Ready: HIPAA, SOC 2, and GDPR compliant for sensitive industries. - Document Indexing: Turn unstructured documents into AI knowledge bases for RAG applications. Ethora is open-source and can be self-hosted on AWS, private clouds, or on-premises. The platform supports integration with existing infrastructure and provides tools for data privacy and security compliance. Documentation and support are available for developers to customize and extend functionality.
Open-source no-code AI chatbot platform
Tiledesk is an open-source, no-code platform designed to build AI-powered chatbots and connect them with live agents. It enables businesses to automate conversations, boost customer support, and deploy AI agents across web, WhatsApp, voice, and more. - No-Code Design Studio: Visually design conversation flows without coding. - Knowledge Base Integration: Connect documents, knowledge bases, or external data sources for accurate AI responses. - Multi-Channel Support: Deploy AI agents on web, WhatsApp, voice, and other channels. - Multi-Agent Systems: Create scalable workflows with multiple AI agents and human-in-the-loop support. - MCP & API Integrations: Connect AI agents to business tools and APIs for enhanced functionality. - Real-World Use Cases: Ideal for customer support, lead qualification, internal support, and semantic search. - 14-Day Free Trial: No credit card required, cancel anytime. Tiledesk is open-source and can be self-hosted. The platform is built for enterprise-grade AI solutions, offering scalability and flexibility for real-world applications.
Open source chat server for mobile and web apps
SAMA is a next-generation open source chat server designed for mobile and web applications. It provides a secure, scalable, and easy-to-use messaging solution with built-in end-to-end encryption and clustering capabilities. - Messaging: Rich media messages, status indicators, private/group chats, file attachments, and message history API - User Management: Authorization, profile editing, user search, and block list functionality - Multi-Device Support: Seamless connectivity across multiple devices with online/offline message delivery - Last Activity Tracking: Server-side tracking of online/offline status with subscription API - Push Notifications: APNS, FCM, and web push notifications for offline message delivery - Clustering: Built-in support for large-scale deployments and high user loads SAMA is open source and can be self-hosted. The server is built with modern technologies and supports clustering out of the box. Documentation and API references are available for developers looking to integrate or customize the solution. The project provides both backend (sama-server) and frontend (sama-client) components.
About Sendbird
Sendbird is a comprehensive AI customer experience platform designed to enhance customer engagement and loyalty through hyper-personalized interactions. Trusted by enterprises worldwide, it combines an AI concierge with robust communication infrastructure to power billions of conversations monthly.
Key Features of Sendbird
- AI Concierge (Delight AI): Hyper-personalized customer experiences across the entire journey with AI-driven interactions
- Communication APIs: World-class chat, voice, and video APIs for seamless customer engagement
- Industry-Specific Solutions: Tailored messaging for on-demand, retail, financial services, healthcare, and marketplaces
- Use Case Flexibility: Supports customer service, sales, marketing, operations, live streaming, and user conversations
- Content Moderation: Advanced tools for maintaining safe and compliant communication environments
- Salesforce Connector: Seamless integration with Salesforce for unified customer data
- Enterprise-Grade Security: Robust compliance and security measures for data protection
- Scalable Infrastructure: Reliable platform handling billions of conversations monthly
Tech / Self-Hosting
Sendbird operates as a fully managed cloud service with no self-hosting options available. The platform is designed for enterprise use with high availability, scalability, and comprehensive security features.